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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (210) 494-3436

""Exceptional work"Our beloved fur baby, Hogsworth, recently needed urgent care, and we couldn't have chosen a better place than Acres North. From the moment we stepped through the door, we were greeted with warmth and compassion, which instantly put our worries at ease.The staff at Acres North are truly exceptional. Not only are they highly skilled and knowledgeable, but their genuine love for animals shines through in every interaction. They treated Hogsworth as if he were their own, giving him the best possible care with patience and kindness.The facilities are top-notch, clean, and well-maintained, providing a comfortable environment for both pets and their owners. The attention to detail in every aspect of the hospital, from the waiting area to the examination rooms, reflects their commitment to excellence.But what truly sets Acres North apart is their dedication to going above and beyond for their furry patients. They took the time to thoroughly explain Hogsworth's treatment plan, answering all of our questions and addressing any concerns we had. Their communication throughout the entire process was outstanding, keeping us informed every step of the way.Thanks to the extraordinary care provided by Acres North, Hogsworth is now back to his playful self, wagging his tail with joy. We are forever grateful to the entire team for their exceptional service and unwavering compassion. If you're looking for an animal hospital that treats your pet like family, look no further than Acres North. Five stars doesn't seem like enough to express our gratitude!""

Juan-Carlos C.

(210) 494-3436 Appointments
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